Return or exchange of the product is a right for all our customers, and it includes all the products we offer in our store.
All products displayed in our store are subject to the exchange and refund policy according to the terms and conditions outlined on this page.
Returns or exchanges can be processed if the product is in its original condition upon purchase and packed in the original packaging.
Returns can be made within three (3) days, and exchanges within seven (7) days from the date of purchase.
Please contact us through our page or via phone numbers to request a return or exchange.
Please take a photo and send the product with specifying the city, address, and order number so that it can be replaced with another product in case the product is damaged, has a specific defect, or has not been used according to the agreement.
The full amount is refunded to the customer if the received product is entirely different from the product displayed on our website.
We are not responsible for the customer's expectations of using products that we have not mentioned on the product page of our website.