Return or exchange of the product is a right for all our customers, and it includes all the products we offer in our store.

  • All products displayed in our store are subject to the exchange and refund policy according to the terms and conditions outlined on this page.

  • Returns or exchanges can be processed if the product is in its original condition upon purchase and packed in the original packaging.

  • Returns can be made within three (3) days, and exchanges within seven (7) days from the date of purchase.

  • Please contact us through our page or via phone numbers to request a return or exchange.

  • Please take a photo and send the product with specifying the city, address, and order number so that it can be replaced with another product in case the product is damaged, has a specific defect, or has not been used according to the agreement.

  • The full amount is refunded to the customer if the received product is entirely different from the product displayed on our website.

  • We are not responsible for the customer's expectations of using products that we have not mentioned on the product page of our website.